Q: How does SNO Concentrate compare in cost to other products?

A: SNO Concentrate is a super concentrate. It has the power to handle the tough jobs that most other cleaners cannot, yet when it is diluted with water according to your application, it is actually very inexpensive. Consider, for example, a general purpose cleaner. We regularly pay $3.00 to $5.00 in a grocery store for a 700 ml (24oz) bottle. Using SNO, a 750 ml spray bottle using a much heavier duty general purpose mixture costs about $0.41, and a light duty mixture can cost less than $0.05. Less than 5 Cents! And, this estimate is based on the cost of a 473 ml (16oz) bottle of SNO Concentrate! If you purchase a larger size, the cost is reduced even more!

Based on a 16oz price of $20.95

General/Heavy Duty Mix - 32 Quart Yield - $0.65 per Quart

Light Duty Mix - 384 Quart Yield - $0.05 per Quart

A light Duty Mixture is perfect for windows, mirrors, table tops, dusting, etc.

Q: Why are my windows and mirrors streaky after cleaning them with SNO?

A: The general guideline for cleaning glass is 1/4 to 1/2 tsp. of SNO Concentrate per 32 oz spray bottle. That mixture may vary a little, depending on how hard or soft your water is. If your glass is streaking, it means your solution is still too strong. Simply add a little more water until the streaks disappear!

Q: I've got a tough stain in my carpet, and I couldn't get it out with SNO Concentrate. What am I doing wrong?

A: The first thing to remember is you MUST give SNO time to emulsify the stain. Spray your mixture on again. For a tough stain, you may use it concentrated, but be sure to spray some water on, too. SNO works best with water. Rub it into the stain and leave it sit for 2-5 minutes. Then take a damp cloth and remove the stain with a twisting motion, so as not to spread the stain. You may need to apply SNO and water again. As long as it's not a dye, SNO WILL remove it. Have patience!

Q: Is there anything that I cannot use SNO Concentrate on?

A: As long as you can use water on the item, you can use SNO. ONE CAUTION: do NOT use concentrated SNO on plastics. Some plastics may cloud! However, it is safe to use diluted SNO on anything you can put water on.

Q: I used SNO to remove a stain in my carpet, and it did a great job on the stain, but there was a white ring on the carpet after it dried. How do I get rid of it?

A: The white ring is just SNO and water that wasn't removed from the carpet. It's water soluble, so rinsing the area with some water will remove the white spot. This may also occur in clothing if the SNO Concentrate is not fully removed. Rinse the spot with water and it will come out. If it's a very tight weave fabric, it may be easier to rinse it out with a shower head. SNO will NOT stain carpets or fabrics, or harm their color!

Q: I'm having problems getting the hard water stains off my bathtub. Do you have any suggestions?

A: SNO Concentrate will remove hard water stains. Use it with water, and if you're having trouble, give it a little help with some vinegar, or some baking soda on your cloth. That gives you a little bit of abrasive to help cut through it, without harming the surface.

Q: SNO Concentrate has removed rust stains for me before, but I'm having trouble with one - any ideas?

A: Spray your SNO Concentrate on again, and then sprinkle some salt on the rust stain. Give it a minute and then rub it off.

Q: Can SNO Concentrate be used on any fabric?

A: SNO is safe to use on any fabric that you can put water on. It will not damage the fibers or the color of your fabric. This also applies to carpets. For your own satisfaction, we recommend that you test first on an inconspicuous area.

Q: Will SNO remove skunk spray and cat spray?

A: Yes. Apply SNO Concentrate directly to the source of the odor. If the odor has permeated other areas, such as carpets or furniture, spray on a general purpose mix of SNO and water. SNO will eliminate any odor.

Q: Can SNO be used on metal surfaces?

A: SNO Concentrate is safe to use on all metals, including aluminum, gold, silver and brass. In fact, SNO is being used to clean grease and oil from metal surfaces prior to painting. SNO Concentrate is non-corrosive and leaves no residue!

Q: Is it safe to use on animals?

A: Yes. SNO Spray your pets with 1 oz of SNO per gallon of water. Also use SNO Concentrate to remove grease, oil, tar, skunk or other odors from an animal's coat. Avoid spraying the SNO in your pet's eyes. CAUTION: Never use a strong mixture or SNO Concentrate directly. Always use a lighter mixture.

Q: Is SNO safe to use around food?

A: Yes. SNO Concentrate is non-toxic and made from Nautral and Organic food grade ingredients. It is manufactured in an FDA Certified Food Grade Facility using only FDA Gras Status and Kosher Certified ingredients.

Q: What exactly is SNO Concentrate? Tell me how it is made.

A: SNO Concentrate is an emulsifier made from the peel of the orange. D'Limonene is the active ingredient that gives citrus cleaners the punch. Through a double distillation process, d'Limonene is separated from the orange oil, removing the acidity, leaving SNO Concentrate with a neutral pH. This double distillation process preserves the organic integrity of SNO Concentrate. SNO Concentrate is not corrosive, and leaves no residue. An environmentally friendly (EPA approved) surfactant is added to allow d'Limonene to blend with water. Our surfactant is specially formulated to give SNO concentrate even more cleaning strength.

Q: If there are no synthetic chemicals in SNO, what IS in it?

A: SNO Concentrate contains d'Limonene, a surfactant derived from coconut oil, and oxygen has been added. There are no petroleum distillates or other synthetic chemicals. It is 100% natural.